Account Deletion

Last updated: September 27, 2026

BodyPlus users can request deletion of their BodyPlus account and related app data controlled by BodyPlus. This page is the public web resource for users who need to request deletion outside the app. On this page, "BodyPlus" means the BodyPlus product. BodyPlus is operated by Amit Levi under the trading name BodyPlus, at Even Menachem 51, Israel. For service and privacy questions, contact bodyplusxpro@gmail.com.

Request account deletion

1. In-app deletion path

If you have access to the BodyPlus app, use the in-app privacy request path:

1. Open BodyPlus.
2. Go to Settings.
3. Open the privacy and data controls area.
4. Choose the option to request account deletion and data deletion.

The app may ask you to confirm the request and may require you to be signed in so BodyPlus can verify the account. This in-app path is the primary request path when you can access your account.

Android is available now. On the planned iPhone release, Apple sign-in and Google sign-in identify separate BodyPlus accounts. Choose the original sign-in method for the account you want deleted. Apple users follow fresh Sign in with Apple verification in the app so BodyPlus can revoke Apple authorization; a failed revocation is not completed deletion. This does not delete your Apple or Google account.

2. Alternative email deletion request

If you cannot use the in-app path, including because you uninstalled the app or cannot access your account, email bodyplusxpro@gmail.com and identify your sign-in method. If you use Apple Private Relay, do not assume your personal email identifies the BodyPlus account; support will arrange secure ownership verification. Use the subject line BodyPlus account deletion request.

3. Information to include

Include only the information needed to identify the account:

• the email address connected to your BodyPlus account;
• your name if you used one in the app;
• whether you want account deletion or only have a privacy question;
• any app-store account context that helps verify the request.

Do not send passwords, payment details, government IDs, medical files, or sensitive health information by email.

4. Verification

BodyPlus may need to verify that you control the account before acting on a deletion request. If we cannot verify the account, we may ask for more information or explain why the request cannot be completed.

5. What may be deleted

When deletion applies, BodyPlus will delete or de-identify account data and app data controlled by BodyPlus, such as account profile details, workout records, reports, progress and body entries, nutrition records, Coach records, support records, privacy request records, and other app data connected to the verified account. Body-photo uploads and raw camera/audio capture are not offered in the current core release.

BodyPlus is not designed to store raw workout videos or raw audio recordings as account records by default. If a future feature saves or uploads raw media with your consent, deletion handling for that media must follow the applicable policy, provider, backup, and legal retention rules.

6. What may be retained

Limited transaction, consent, rights-request or security records may be retained where necessary for a legal obligation, compliance evidence, fraud prevention or a specific dispute. We limit any exception to the relevant records, purpose and period and explain it in our response. General operational convenience does not justify indefinite retention. Deleted data may remain in backups until scheduled backup expiry. Backup expiry and provider deletion may occur separately; we assess the required follow-up and do not describe them as completed without evidence.

7. Expected handling time

Our handling target is 30 days after accepting a verified request, subject to any shorter deadline required by applicable law. If a lawful extension or additional ownership verification is necessary, we explain the reason and next steps. An extension is not automatic, and this target does not override statutory deadlines or rights. Confirmation identifies whether the request is pending, partly fulfilled under a lawful exception, refused with a reason, or completed.

8. Local device data

Deleting the app or clearing local device data may remove local data from that device, but it does not by itself delete a BodyPlus account or server-side account data.

9. Third-party accounts and subscriptions

If you signed in through a third-party platform or used an app-store account, you may also need to manage that account directly through the third-party provider. Deleting your BodyPlus account or uninstalling the app does not cancel an Apple or Google Play subscription. For Apple, use Apple subscriptions. For Android, manage or cancel renewal in Google Play subscriptions and check the store's cancellation confirmation. You do not need to keep a subscription or make a payment to request account deletion.

10. Confirmation

BodyPlus will review the request, verify account ownership when needed, and reply with next steps, denial reason, or confirmation when the request has been completed.